All products purchased from us are well packaged and shipped to your door step using our trusted courier services. The customer will be provided with a tracking number which the customer can use to track their order. All orders will be shipped in accordance with the shipping method chosen upon checkout. We will ensure that you receive your orders within the estimated time frame as it is our goal that we meet all customer requirements and ensure that they are happy at all times.our Shipping options are as follows.
- Standard Shipping.
- A customer's order will be packed and shipped within 2 days after purchase.
- The delivery of the order can be expected within 2 to 5 working days.
- Please note that there may be a one day delay for customer's residing in rural or remote areas.
2. Next Day Delivery.
- A customer's order will be packed and shipped on the same day of purchase.
- The delivery of the order can be expected the next day from purchase or 2 days after purchase for customer's residing outside Gauteng.
- Please note that there may be a one day delay for customer's residing in rural or remote areas.
3. Free Shipping.
- The company offers free shipping to customers who purchase items over R1000.
- This kind of shipping applies to all customers regardless of which province they reside in.
- The order will be packed and shipped within 2 days of purchase and delivery can be expected within 2 to 5 working days.
- Please note that there may be a delay for those customers residing in remote or rural areas.
4. Pay and Collect The Next Day
- Customers who wish to Collect their items can do so , all collections are done the next day at 5 Constantia Avenue Alan Manor, Alan Manor Mews. Collecting the next day gives us the opportunity to well package your order , this method is an advantage to you as the customer as it will prevent the process of waiting for the courier to deliver your items.You can have the opportunity to also recheck your order in person and ensure that what is packaged is actually or exactly what you ordered.
- You have the right to reject the items packaged if they are not what you ordered.
- All collections are done between 11h20 to 17h00.
- When coming to collect, Whatsapp us with order number and the estimated time you will be collecting and more directions will be given to you by our team.
NB- The Mixtape Deals team will be in contact with you through email from the day the order is packed and collected from us so that you can stay informed at all times regarding your order.
